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RA FORM

Please Note: If you are an  Altech Customer, please login and complete the form.

 
Customer details
Contact Name or Company name*
Address
Suburb / City State   Postcode
Phone* Fax E-mail *
 
Product details
Office *
Part No. (Product Code) *
Product Description
Serial No. * Picking Slip No. * Sales Invoice Date(dd/mm/yyyy) *
Problem description *
 
Hardware used in testing (when applicable)
CPU settings
Motherboard (BIOS version, chipset, brand, model)
Memory (brand name, model)
Operating system (Win 95/98/2000/ME/NT)
Video Card (chipset, memory, driver version)
Other
Terms & Conditions

Disclosure: Altech Computers Corporation Pty Ltd (herein known as Altech) always takes diligent care in servicing all goods, however Altech has no liability whatsoever for any form of damage or loss of the aforementioned goods. Altech will not be responsible for any loss of data, and that it is the responsibility of the customer to backup any data which he/she believes to be important, valuable, or irreplaceable before bringing in any goods for servicing. Goods returned for repair must be returned within 7 (seven) days of receipt or RA number. Goods returned for credit must be returned within 7 (seven) days form the original invoice date and must be in‘re-saleable’ condition. Returns for credit may incur a 15% Restocking Fee at the discretion of Altech Computers. Any omissions on RA form, or uncompleted fault descriptions may result in delays. Any goods returned for repair found not faulty or goods with physical damage or damage caused by improper use will not be covered by warranty and the customer shall be liable for a handling and service fee. Only the item in question needs to be returned, and no responsibility will be taken for items such as cables, manuals, cds or original box. All relevant paperwork will need to be shown when collecting goods. Agreement: I have fully read the above, "General Terms and Conditions of Sale", "Terms and Conditions of Trade" and understand them fully. I hereby agree to pay any money owing to Altech.


* - mandatory fields